A: No problem. Just share your logo, text, or even a rough idea. Our in-house design team will create professional artwork for free and adjust it until you are satisfied.

A: Yes, we offer a wide range of add-ons to make your medals more unique and valuable. Options include:

1. Custom ribbons with printed logos or woven designs
2. Sequential numbering or personalized engraving
3. Glitter, spinning, puzzle, glow-in-the-dark, or epoxy coating
4. 3D relief or dual plating effects
5. Custom backstamps (logos, event names, QR codes)
6. Premium packaging such as velvet boxes, acrylic cases, or gift pouches

These add-ons help enhance the look, function, and presentation of your medals.

A: Yes. For urgent events, we can speed up sampling and production. In some cases, we can finish your medal rush orders within 7–10 days depending on your design and quantity. And we have various open molds for blank medals.

A: Yes. We keep your mold safely for 3 years, so you can reorder easily without paying mold fees again. This is convenient for annual events or recurring competitions.

A: Absolutely. We use non-toxic paints and plating that meet international safety standards (EN71, CPSIA). They are safe to use in school events, sports activities, and children’s competitions.

A: We have various production techniques like die stamping, die casting, printing, engraving, as well as including different electroplating processes (such as bright gold and antique silver) and back – side processes (standard back, deep engraving, etc.). In terms of materials, we strictly adhere to international safety standards. All medal materials have passed relevant certifications like EN71, & CPSIA, ensuring they are non – toxic and suitable for all kinds of occasions.

A: Under normal circumstances, the production cycle depends on the complexity of the order. For regular orders, production is usually completed within 15~30 working days after design confirmation. If you have an urgent need, we offer a 7 – day rush production service (for simple – design orders) to ensure you receive your medals on time.

A: We guarantee 100% customer satisfaction. If you’re still not satisfied with the produced medal design, we’ll communicate with you to find a solution and try our best to meet your needs under the premise of complying with the contract and actual situation.

A: Yes, our manufacturing capabilities allow for complex 3D designs and intricate details. Our skilled craftsmen use precision tools and techniques to bring even the most detailed designs to life. Whether it’s a detailed logo, a 3D sculpted figure, or delicate patterns, we can handle it. We’ll provide a 3D preview so you can see how the details will look before production.

A: We have a rigorous quality control process. Each medal goes through multiple inspection stages during production. Our quality inspectors check for design accuracy, material quality, plating uniformity, and any defects. For large orders, we also conduct random  inspections to ensure consistency across all medals.